Get step-by-step instructions on setting up the Philips Hue Play HDMI Sync Box. For the $$$ spent, this is ridiculous. If I let Alexa reset them they then get found by the scan, but are now not connected with the dimmer switch anymore. Tried it in other devices and it would not light up in any of them. You can add as many serial numbers as you want to the list. Hey everyone. Both TV and GAME work great and sync to whatever is being shown on the screen. I can also turn on the two lights with independent voice commands. My light bulb is flickering and it is not on a Dom switch and it is not damaged. I don’t know what’s causing it or how to turn it off? You need a dimmer designed for the very low current draw of LEDs. Enter it in and tap “Turn Off”. I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. What is the solution to this problem? Two apps - Hue and Hue Sync; Doesn't work directly with TV; We have a couple of bugbears with it though. The kind of TV “bias” lighting that the Hue Play HDMI Sync Box enables isn’t for everyone. My Philips Hue White light does not seem to work. It is in a desk lamp, not a dimmer switch. Make sure your router is connected and that there is an active internet connection. The last few days the strip light and one of the spot lights will not turn on with the voice command (sitting room on) with Alexa. My lights through out my house work through the hue app, but are unresponsive through Alexa. Disable and re-enable the Philips Hue skill using your Alexa app. Severely frustrated. If i manually put light on through Hue app then ask Alexa to turn it off, she does !?! It’s not found either. If you notice that your Hue light bulbs are flickering and/or buzzing, there could be a couple of causes. Trying toggling arc bypass to off. Wait for some few seconds and connect them again. It instantly fixed all our problems with our box. This has gone beyond frustrating at this point. The following steps will guide you to resolve the problems on the two devices. Please ask the user to share his/her HomeKit settings in order for you to start using Siri voice control.”. Now that your bulbs are added to a new entertainment areas and you've tinkered with the settings, you're ready to sit down with a bag of popcorn and press play. My Hue lights randomly all turn blue for some reason? It won’t come on at all and appears completely dead. This is usually a problem if you reset your Hue Bridge to factory settings and are setting it up again. I subsequently called the help number, and received a very curt message – with NO opportunity to leave a message. Some may work great, some may produce a little buzzing, and some will make the Hue lights flicker to the point of being unusable. My Alexa no longer recognizes my Hue A1 “old version” bulb. The other six can’t seem to be found, even when two of the lights in questions are literally sitting RIGHT NEXT to the bridge. Or by the use of the hue app. This happened when I went from an LG G6 phone to the Pixel 2 XL. Is that normal? But Google does not support multiple groups for a single light, where Alexa does. PHILIPS HUE SYNC BOX. Then release the button and check your bridge if it functions well by connecting all your lights with the bridge again. XBOX SERIES. I’ve emailed for warranty support, is it easy to get a replacement as it looks odd with one light now working while the rest are fine. Nov 11, 2020 #368 Does anyone else use the Philips hue sync with there 4k projector? Any suggestions? Firstly, you need a secondary app for the Hue HDMI Sync box… After receiving a replacement Hue Bridge due to problems I was able to able to set up all light bulbs. Delete the bulb and add it again to the Hue Bridge. The Hue Play HDMI Sync Box is designed to switch inputs automatically when it detects that a device connected to one of its HDMI inputs has been … SET-TOP BOXES. Did you figure this out? Hit “Search” and it should be able to locate them and add them to your current setup. When I want to just listen to music (Amazon Music, Spotify etc) I put the Hue Sync Box in Music mode and listen through apps on the TV. Just like any other devices, we cannot ignore that sometimes thing don’t always go smoothly and there maybe a little issue here and there, common Hue issues are around connecting bulbs and loss of connection with the bridge. I assumed bulb blown. Discussion Starter • #1 • 2 mo ago (Edited) Hi all, long time! Therefore, it’s important to setup the bridge correctly. Current set up is all devices going to Hue Sync, Output of Hue Sync is going to Vizio sound bar. They are a bit exspensive to be replacing all the time as i have them all over the house. Philips Hue Bridge Lights Meaning. The sync box features four HDMI inputs that allow you to connect media devices, such as gaming consoles or streaming devices, to sync to your Hue system. When connecting to the Alexa App each light shows up twice and when speaking with Alexa she does not listen to the commands for the lights. They are connected to a hue bridge (version 2) and and Amazon Alexa. I just bought two hue GU 10 spotlights. Philips Hue Sync setup guide: It's showtime. This is a common problem found on different bulbs, and it can also occur on the Philips hue too. Another problem you might come across when pairing your Hue Bridge with Siri: you might get a pop-up that says “iCloud Data sync in progress”, and that it can’t pair. Every 5 minutes lost connection is is trying to figure out to the Philips Hue within the Hue app just... My router. ) expert with nearly ten years of professional writing experience can do to too... 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